Where do you draw the line between client and friends? Many of my clients I have been doing their hair for over 6 years. Through ups and downs of my life and theirs. They all want to hear updates on me, but how much should I share with them? I don't want their appointment to be a downer. Most of the time I just sensor what I tell them. Somehow, some of them find to a way to ask the right questions and open the flood gates and it all comes out. Then I question myself later, I hope I didn't say too much! I have always been very open person and keeping secrets or not talking about the things on my mind is very tough! So when people ask I can't help but tell them the truth, but do people really want the truth, or are they just asking to be nice?
I once was told by a client that she had left her previous stylist because he was going through a divorce and she felt like he was taking it out on her hair! I never want any of my clients to suffer from the stress in my life. So unfortunately one of the greatest skills of any hairstylist is the ability to shut it off. It doesn't matter what is going on or what just happened you have to put a smile on your face and pretend like everything is great even if you feel like your world is falling apart. Turn it into a positive environment and make it all about them! Which in turn makes things a little easier for me too, because rehashing everything 8 times a day wears on me!
Then the battle will be keeping things on a lighter note. For obvious reasons politics is on the top of everyone's mind. It doesn't help that I keep being told I look like Sara Palin which leads to their political views. This is a dangerous ground to tread on. Like any other workplace politics, religion, and topics like it should be avoided. I don't really follow politics very much, so I don't like to discuss things I don't really know about. Because once again when asked I can't keep my big mouth shut and say too much and always regret it.
I guess I just need to work on my internal filter. I have never regretted not saying something. So in this case less is more.
I just need to learn to Shut Up!
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